Final exams are now over and the central LMS Moodle administered more than 4000 exams – the highest number to date. Prior to final exams, ITS and CRDC staff met to determine how to improve service for students. As a result, the recent final exam period experienced nearly flawless service. A couple of very small incidents affected one or two users but did not result in outages. This is now the benchmark for the Moodle service. Systems and service upgrades will be implemented during the summer to strengthen this operational standard.