{"id":900,"date":"2024-06-22T15:54:07","date_gmt":"2024-06-22T15:54:07","guid":{"rendered":"https:\/\/wordpress.moodleanswers.com\/students-can-t-access-moodle-home-based-exams-2\/"},"modified":"2025-04-16T16:38:23","modified_gmt":"2025-04-16T16:38:23","slug":"students-can-t-access-moodle-home-based-exams-2","status":"publish","type":"post","link":"https:\/\/sites.ulethbridge.ca\/moodle-answers\/2024\/06\/22\/students-can-t-access-moodle-home-based-exams-2\/","title":{"rendered":"Students Can&#8217;t Access Moodle Home-based Exams"},"content":{"rendered":"<p>If you are giving an exam on Moodle that is open to take from anywhere, and students are unable to access the exam, you may want to first troubleshoot these two steps.<\/p>\n<p><!--more--><\/p>\n<p>These are the two most common forgotten steps in your exam settings that will prevent a student from being able to access the exam at home.<\/p>\n<p><span style=\"text-decoration: underline\">FIRST<\/span><\/p>\n<p>Click on the exam, and find the\u00a0exam settings under the <strong>Settings <\/strong>tab under the title of the quiz.<\/p>\n<p><img decoding=\"async\" class=\" size-full wp-image-564\" src=\"http:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2015\/08\/quiz_settings-114.png\" width=\"554\" height=\"173\" loading=\"lazy\" data-path=\"local-images:\/New Theme 4.1\/quiz_settings.png\" srcset=\"https:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2015\/08\/quiz_settings-114.png 554w, https:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2015\/08\/quiz_settings-114-300x94.png 300w\" sizes=\"auto, (max-width: 554px) 100vw, 554px\" \/><\/p>\n<p>A) Once in the exam settings, find the section called\u00a0<strong>Extra Restrictions on Attempts<\/strong>. Click on\u00a0<strong>Show More<\/strong> to access all of the settings in this section.\u00a0<\/p>\n<p><img decoding=\"async\" class=\" size-full wp-image-885\" src=\"http:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2020\/10\/extra_restrictions_show_more-8b6.png\" width=\"436\" height=\"130\" loading=\"lazy\" data-path=\"local-images:\/New Theme 4.1\/extra_restrictions_show_more.png\" srcset=\"https:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2020\/10\/extra_restrictions_show_more-8b6.png 436w, https:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2020\/10\/extra_restrictions_show_more-8b6-300x89.png 300w\" sizes=\"auto, (max-width: 436px) 100vw, 436px\" \/><\/p>\n<p><strong>There should NOT be a password<\/strong>. If there is, remove it.<\/p>\n<p>B)\u00a0There should NOT be an IP address restriction. <strong>Make sure the &#8216;Require Network Address&#8217; field is EMPTY.<\/strong><\/p>\n<p><img decoding=\"async\" class=\" size-full wp-image-897\" src=\"http:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2020\/04\/require_network_address-5ca.png\" width=\"519\" height=\"187\" loading=\"lazy\" data-path=\"local-images:\/New Theme 4.1\/require_network_address.png\" srcset=\"https:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2020\/04\/require_network_address-5ca.png 519w, https:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2020\/04\/require_network_address-5ca-300x108.png 300w\" sizes=\"auto, (max-width: 519px) 100vw, 519px\" \/><\/p>\n<p>C) Find the section called,\u00a0<strong>Safe Exam<\/strong> <strong>Browser<\/strong>.\u00a0There should NOT be a SEB Key. <strong>Make sure the &#8216;Require the use of Safe Exam Browser&#8217; is set to NO.\u00a0<\/strong><\/p>\n<p><img decoding=\"async\" class=\" size-full wp-image-898\" src=\"http:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2020\/04\/safe_exam_browser-9dc.png\" width=\"450\" height=\"110\" loading=\"lazy\" data-path=\"local-images:\/New Theme 4.1\/safe_exam_browser.png\" srcset=\"https:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2020\/04\/safe_exam_browser-9dc.png 450w, https:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2020\/04\/safe_exam_browser-9dc-300x73.png 300w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/>\u00a0<\/p>\n<p><span style=\"text-decoration: underline\">SECOND<\/span><\/p>\n<p>In the\u00a0<strong>exam settings<\/strong>, make sure there aren&#8217;t any added restrictions.\u00a0<\/p>\n<p>At the bottom, the section called &#8216;<strong>Restrict Access<\/strong>&#8216; should be empty. The box should read &#8216;<strong>none<\/strong>&#8216;.<\/p>\n<p><img decoding=\"async\" class=\" size-full wp-image-899\" src=\"http:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2020\/04\/restrict_access-279.png\" width=\"393\" height=\"167\" loading=\"lazy\" data-path=\"local-images:\/New Theme 4.1\/restrict_access.png\" srcset=\"https:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2020\/04\/restrict_access-279.png 393w, https:\/\/sites.ulethbridge.ca\/moodle-answers\/files\/2020\/04\/restrict_access-279-300x127.png 300w\" sizes=\"auto, (max-width: 393px) 100vw, 393px\" \/><\/p>\n<p>\u00a0<\/p>\n<p>If you have checked over these common potential issues for your students not being able to take the exam, and it is still not working, then please contact us at <a href=\"mailto:teachingsupport@uleth.ca\">teachingsupport@uleth.ca<\/a>\u00a0so that we may go over your settings more thoroughly.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are giving an exam on Moodle that is open to take from anywhere, and students are unable to access the exam, you may want to first troubleshoot these two steps.<\/p>\n","protected":false},"author":67,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[20,4],"tags":[69,72,41,70,71],"class_list":["post-900","post","type-post","status-publish","format-standard","hentry","category-_instructor-tutorials","category-quizzes","tag-exams","tag-home-moodle-exam","tag-moodle","tag-quiz","tag-quizzes-exam"],"_links":{"self":[{"href":"https:\/\/sites.ulethbridge.ca\/moodle-answers\/wp-json\/wp\/v2\/posts\/900","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.ulethbridge.ca\/moodle-answers\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.ulethbridge.ca\/moodle-answers\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.ulethbridge.ca\/moodle-answers\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.ulethbridge.ca\/moodle-answers\/wp-json\/wp\/v2\/comments?post=900"}],"version-history":[{"count":1,"href":"https:\/\/sites.ulethbridge.ca\/moodle-answers\/wp-json\/wp\/v2\/posts\/900\/revisions"}],"predecessor-version":[{"id":1415,"href":"https:\/\/sites.ulethbridge.ca\/moodle-answers\/wp-json\/wp\/v2\/posts\/900\/revisions\/1415"}],"wp:attachment":[{"href":"https:\/\/sites.ulethbridge.ca\/moodle-answers\/wp-json\/wp\/v2\/media?parent=900"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.ulethbridge.ca\/moodle-answers\/wp-json\/wp\/v2\/categories?post=900"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.ulethbridge.ca\/moodle-answers\/wp-json\/wp\/v2\/tags?post=900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}